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Cancellation & Refund Policy

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Cancellation & Refund Policy

Cancellation & Refund Policy

1. Cancellation Policy

  • Orders can be canceled within 24 hours of placement.
  • Cancellations beyond 24 hours will not be accepted if the product has already been shipped.
  • To cancel an order, please contact us immediately via email or phone with your order details.


2. Refund Policy

  • Refunds will be processed within 3 to 5 working days once the cancellation request is confirmed.
  • Refunds will be issued to the original payment method used during purchase.
  • For any discrepancies or refund-related queries, our support team is available to assist you.


3. Return Policy

  • Customers have up to 7 days from the date of delivery to initiate a return for defective or damaged products.
  • Products must be returned in their original packaging and condition, along with a proof of purchase.
  • Upon receiving the returned item, we will inspect and process the refund or exchange accordingly.


4. Non-Refundable Items

  • Customized or special-order items are not eligible for returns or refunds unless they are defective.
  • Products with visible signs of use or damage caused by the customer will not be refunded.

5. Shipping Costs for Returns

Customers are responsible for return shipping costs unless the product is defective or an error occurred on our end.


6. Contact Us

For any cancellations, refunds, or return requests, contact us at sureshrajendra7888@gmail.com, and we will assist you promptly.


Mahalaxmi Traders specializes in high-quality tiles, offering exceptional designs and unparalleled customer service.

Mahalxmi Traders

Suresh Kumar, Shop No. 48, City Center, Jail Road,

Nashik Road, Nashik -422101.


© 2024 Copyright Mahalaxmi Traders

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